Selectively available for new projects
Operations-heavy businesses
Replace the spreadsheets and manual steps holding your operation together.
Fulfilment, scheduling, onboarding, data-heavy workflows - run on reliable systems instead of fragile spreadsheets and someone's memory. Built on Laravel, then kept running for you.
The pain
What this usually looks like.
- A core process - onboarding, scheduling, fulfilment, reconciliation - runs on a spreadsheet only one person fully understands.
- Every handoff between tools is a manual copy-paste, and that is where the errors creep in.
- Work gets missed not because people are careless, but because nothing tracks what is in flight.
- Scaling the operation currently means hiring more people to do more manual steps.
- You know there is a system in here somewhere, but nobody has the time to build it.
What I'd build for you
Concrete deliverables.
- A clear model of how the operation actually runs - the steps, the rules, the exceptions - before any code is written.
- The fragile spreadsheets replaced by a system with validation, history, and permissions.
- Automated handoffs between the tools you already use, with the manual copy-paste removed.
- A queue and exception view so the team works what needs attention instead of remembering it.
- Reporting that reflects reality - generated, not assembled by hand on a Friday.
- Built incrementally - the riskiest manual step first - so value lands early, not after a six-month project.
Why I'm credible here
Specific track record in this niche.
Twenty-five years building operational systems - ecommerce, lead-gen, content businesses, and a five-year embedded outsourced-operator engagement. I have replaced enough spreadsheet-run operations to know which steps to automate first and which to leave alone.
Stack
What we'd actually use.
- Laravel
- Laravel Horizon / queues
- PostgreSQL / MySQL
- Filament / custom internal UI
- Integration APIs (the tools you already use)
- Reporting / export pipelines
Get in touch
Need custom software, automation, or technical help?
Whether you're fixing something that already exists or building something new, send a short note - what's manual, what breaks, and what a useful result looks like. I'll reply with the questions needed to scope it.
Most things start with a short email - info@pawon.dev.