Selectively available for new projects
Operations-heavy businesses
Replace the spreadsheets and manual steps holding your operation together.
Fulfilment, scheduling, onboarding, data-heavy workflows - run on reliable systems instead of fragile spreadsheets and someone's memory. Built on Laravel, then kept running for you.
The pain
What this usually looks like.
- A core process - onboarding, scheduling, fulfilment, reconciliation - runs on a spreadsheet only one person fully understands.
- Every handoff between tools is a manual copy-paste, and that is where the errors creep in.
- Work gets missed not because people are careless, but because nothing tracks what is in flight.
- Scaling the operation currently means hiring more people to do more manual steps.
- You know there is a system in here somewhere, but nobody has the time to build it.
What I'd build for you
Concrete deliverables.
- A clear model of how the operation actually runs - the steps, the rules, the exceptions - before any code is written.
- The fragile spreadsheets replaced by a system with validation, history, and permissions.
- Automated handoffs between the tools you already use, with the manual copy-paste removed.
- A queue and exception view so the team works what needs attention instead of remembering it.
- Reporting that reflects reality - generated, not assembled by hand on a Friday.
- Built incrementally - the riskiest manual step first - so value lands early, not after a six-month project.
Why I'm credible here
Specific track record in this niche.
Twenty-five years building operational systems - ecommerce, lead-gen, content businesses, and a five-year embedded outsourced-operator engagement. I have replaced enough spreadsheet-run operations to know which steps to automate first and which to leave alone.
Stack
What we'd actually use.
- Laravel
- Laravel Horizon / queues
- PostgreSQL / MySQL
- Filament / custom internal UI
- Integration APIs (the tools you already use)
- Reporting / export pipelines
Get in touch
Got complex operations that are eating too much of your time?
Hand the systems to me - the automations, internal tools, and integrations your business runs on, built, kept running, and improved - so you and your team get back to running the business instead of maintaining it. Tell me where it hurts most. No pitch, no calendar, no hard sell.
Most things start with a short email - info@pawon.dev.